Contact us
We are happy to help learners, parents, schools and organisations. We reply to emails within 2 working days.
Phone
Monday to Friday, 9:00am to 6:00pm (Malaysia time), except public holidays
Registered address
B110, Block B, Pusat Dagangan Phileo Damansara IINo 15, Jalan 16/11, Off Jalan Damansara
46350 Petaling Jaya
Selangor, Malaysia
Company details
Aionlabs Sdn Bhd
Registration No. 201801011337
Incorporated in Malaysia
Operator of SimWork (https://feedff.asia)
What to include
- Help with the app or your account — the email address on your account, and what you were trying to do. Email about this
- Payments and refunds — your account email, the date you paid and the payment reference. See our Refund & Delivery Policy. Email about this
- Your personal data — to access, correct or delete it. See our Privacy Policy. Email about this
- Schools, colleges and organisations — tell us about your group and what you are looking for. Email about this
Please do not send card numbers or passwords by email. We will never ask for them.